JetBlue Airways vs Delta Air Lines
A detailed head-to-head comparison of JetBlue Airways and Delta Air Lines based on our 100-point scoring system.
JetBlue Airways
JetBlue Airways — Domestic & Transatlantic Flights
85/100
Very Good4.1
13,870 reviews
Winner
Delta Air Lines
Delta Air Lines — Domestic & International Flights
91/100
Excellent4.3
18,420 reviews
Side-by-Side Comparison
Metric
JetBlue Airways
Delta Air Lines
Overall Score
85/100
91/100
Price
$160.00
$180.00
Customer Rating
4.1/5
4.3/5
Review Count
13,870
18,420
Best For
Best Economy Comfort & Entertainment
Best On-Time Performance
About Page
Yes
Yes
Contact Info
Yes
Yes
JetBlue Airways — Score Breakdown
Flight Quality & Comfort18/20
Price & Value12/15
Route Network10/15
Loyalty Program7/10
Customer Service12/15
Punctuality & Reliability12/15
Baggage Policy14/10
Delta Air Lines — Score Breakdown
Flight Quality & Comfort18/20
Price & Value12/15
Route Network14/15
Loyalty Program9/10
Customer Service14/15
Punctuality & Reliability14/15
Baggage Policy10/10
Pros & Cons
JetBlue Airways
Best economy legroom among major US carriers at 32–34 inch seat pitch on most aircraft.
Free seatback entertainment and free Wi-Fi included on every flight — no personal device or paywall required.
Mint business class is widely rated the best-value lie-flat product on US domestic and transatlantic routes.
On-time performance at approximately 78% is below the US major carrier average, with New York hub operations particularly susceptible to delay cascades.
No global alliance membership limits partner earning and redemption options for international travelers outside JetBlue's core markets.
TrueBlue program value is moderate — earning rates and redemption flexibility are competitive but not class-leading compared with Alaska Mileage Plan or Delta SkyMiles for high-frequency flyers.
Delta Air Lines
Best on-time performance among US legacy carriers at 86%+ per 2025 DOT data.
Wide global network of 290+ destinations with strong SkyTeam alliance partnerships.
SkyMiles points never expire, reducing pressure to manufacture spending to preserve status.
Average domestic fares around $180 are higher than Southwest and often higher than United on competitive routes.
Basic Economy fares are highly restrictive — no carry-on bag larger than a personal item, no seat selection, last to board.
SkyMiles has faced criticism for devaluing award redemption rates, making aspirational first-class redemptions harder to achieve.
Our Verdict
Delta Air Lines comes out ahead with a score of 91/100 compared to 85/100. Delta Air Lines is best for best on-time performance. However, JetBlue Airways may be a better fit if you prioritize best economy comfort & entertainment.
Airline pricing, routes, and policies are subject to change without notice. Always verify details directly with the airline before booking.